MSP News

Backup scheduling best practises to ensure availability

Imagine a scale where the two endpoints represent two extreme data protection policies. The endpoint on the left-hand side of the scale is marked, “good backup of the system when it was configured and released into Production” (i.e. “day-zero backup”). The endpoint on the right-hand side of the scale is marked, “real-time mirroring/replication”. These two …

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iSCSI vs. NFS – which one is better choice for Instant VM?

iSCSI vs. NFS – which one is better choice for Instant VM? Occasionally I come across a discussion about which approach is better to serve backup data to an Instant VM – iSCSI or NFS, or any others? Those who advocate NFS quite often say that if the target hypervisor supports NFS storage and the …

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Are your backups safe from Malware?

Recent reports from multiple sources reveal the weight of ransomware attacks has recently skewed towards MSP networks. Sources confirm in some cases the hacker’s penetration causes disabling backup and disaster recovery (BDR) systems. Depending on how MSP’s handle end-customer separation from MSP environment – the ransomware can either be propagated to the end-user fleet, or …

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Combat Malware

ActiveImage Protector: adding anti-malware Controls

Recent reports from multiple sources reveal the weight of ransomware attacks has recently skewed towards MSP networks. Sources confirm in some cases the hacker’s penetration causes disabling backup and disaster recovery (BDR) systems. Depending on how MSP’s handle end-customer separation from MSP environment – the ransomware can either be propagated to the end-customer fleet or …

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Open communication is key in creating a positive collaboration with a client's IT team.

MSPs: How You Should be Working with Your Client’s Internal IT Teams

In some cases your MSP may have to work with a company’s internal IT department. Depending on the circumstances, the IT team may be thrilled for the extra support and expertise, or they may resent you for making changes to their systems. Either way, there are ways in which you can promote positive collaboration between …

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