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Open communication is key in creating a positive collaboration with a client's IT team.

MSPs: How You Should be Working with Your Client’s Internal IT Teams

In some cases your MSP may have to work with a company’s internal IT department. Depending on the circumstances, the IT team may be thrilled for the extra support and expertise, or they may resent you for making changes to their systems. Either way, there are ways in which you can promote positive collaboration between …

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Do not be held for ransom. Invest in ActiveImage Ransomware Protector today!

MSPs: Are You Protected Against Ransomware in 2019?

Ransomware is a tool that cyber-criminals use to infiltrate computer servers, desktops, laptops and other mobile devices. This malicious software then encrypts a company’s critical files and web properties and holds them for ransom until the company or organisation pays the requested amount (usually through cryptocurrency), on which the cyber-criminal will release the company’s digital …

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Be a backup and recovery superhero with ActiveImage.

MSPs: Be a Backup And Disaster Recovery Hero!

We understand that it’s not a matter of if you need business continuity and disaster recovery solutions (BCDR), but rather when you need them. Everyone knows that a superhero needs a sidekick and we are here for you when you need a trusted partner. What Can ActiveImage Offer You? Backup Every great BCDR solution starts …

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IT technicians should have the adequate tools to restore a computer after a software crash.

MSPs: Do You have the Tools to Deal with a Crash?

Although there are other possibilities, most computer crashes are caused by errors in the operating system (OS) software. The OS not only provides an interface for the user to operate the computer, but allows a consistent interface between applications and hardware, as well as shares system resources between different programs. The OS is responsible for …

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